OPINIONS
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
I have stayed at the Morana a number of times and I like the terrace area. The room that we requested is bright, airy and in the sun all day.
The rooms could, however, do with a little bit of TLC but they are nice.
Dear Tracy, Thank you so much for your perfect rating and for being a returning guest at Morana! We’re thrilled to hear that you enjoy the terrace area and the bright, sunny room you requested. We appreciate your feedback about the rooms needing a bit of TLC and will take it into consideration for future improvements. We look forward to welcoming you back and providing you with another great stay!
Director General
Tranquilidad
👎
Estimada Yazmina, ¡Muchas gracias por tu excelente calificación! Nos alegra mucho saber que disfrutaste de la tranquilidad de nuestro complejo. Tu satisfacción es nuestra mayor recompensa. Esperamos poder darte la bienvenida de nuevo muy pronto. ¡Gracias por elegirnos!
Director General
Great location. Great sea view from our given apartment. Cleaning every 2 days. Had an amazing time here. Would come back again
Needs Air con fitted. Would have liked English TV stations.
Dear Stephen, Thank you for your wonderful review and high rating! We’re delighted to hear that you enjoyed our great location, the sea view from your apartment, and had an amazing time with us. We appreciate your feedback regarding air conditioning and English TV stations. We will certainly consider these suggestions to enhance our guests' experience. We look forward to welcoming you back for another enjoyable stay. Best regards,
Director General