OPINIONS

System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

1722

Total views last 12 months.

9,3 10

Global

Cleanliness

9,4

Facilities

9,0

Service Desk

9,6

General maintenance

9,2

Very well managed apartments. Everything was excellent. Food at the poolside top class. One of the best hotels in town. Can't wait to return.

Nothing

10

Breda Gallagher

  • Ireland
  • Check-In: 2024-12-23
  • Check-Out: 2024-12-28

Dear Breda, Thank you for your wonderful feedback! We're so happy to hear that you had an excellent experience with us and enjoyed the food at the poolside. We pride ourselves on providing top-notch service, and it's fantastic to know that you consider Moraña Apartments one of the best in town. We can't wait to welcome you back! Best regards,

Amalia Montero

Director General

Brilliant location, super friendly and helpful staff and the cleanliness. Also, the lovely cat Domingo.

Nothing

10

Michael Hansen

  • England
  • Check-In: 2024-12-19
  • Check-Out: 2024-12-26

Dear Michael, Thank you for your fantastic review! We're thrilled to hear that you enjoyed our location, friendly staff, and cleanliness. We're especially glad that you had the chance to meet Domingo, our lovely cat! We look forward to welcoming you back to Moraña Apartments soon. Best regards,

Amalia Montero

Director General

Location. Friendly Staff.

Washing steps while people walking through could be a problem.

8,0

Richard Kendrick

  • Ireland
  • Check-In: 2024-12-05
  • Check-Out: 2024-12-10

Dear Richard, Thank you for your review and for rating us 8 out of 10! We're glad you enjoyed our location and found our staff friendly. We appreciate your feedback regarding the washing steps and will look into possible solutions to improve this. We hope to welcome you back soon! Best regards,

Amalia Montero

Director General