OPINIONS

System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

1054

Total views last 12 months.

9,2/10 10

Global

Cleanliness

9,3

Facilities

8,8

Service Desk

9,3

General maintenance

9,2

The newly decorated rooms are great. Very well done thank you.

Some small tables by the pool would be nice. Little ones for next to the sun loungers. Overall can’t say anything needs improving. You do a fantastic job and thank you so much.

10

Anthony Fleming

  • Ireland
  • Check-In: 2019-04-22
  • Check-Out: 2019-04-29

Good afternon, Mr. Fleming. Make us really happy and proud to know that you enjoyed your stay with us. We'll do our best to keep it up next time you visit us again. Kind regards. Ares. Quality department.

Amalia Montero

Director General

It is convenient to the beach and we were able to check in early

Not a lot

8,0

Katherine Cahill

  • Ireland
  • Check-In: 2019-04-20
  • Check-Out: 2019-04-27

Good afternoon Ms. Cahill. Thank you for the good comments. Hopefully you can visit us again so we can bring you an even better experience. Kind regards. Ares. Quality department.

Amalia Montero

Director General

17 steps to the promenade

10

Laura Carey

  • Ireland
  • Check-In: 2019-04-18
  • Check-Out: 2019-04-22