OPINIONS
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Wonderful service by pool bar staff, reception staff and cleaning staff. Sun Deck was very relaxing. Plenty of sun loungers available. Only downside was not being able to keep our apartment on until later on day of departure. Many other people we spoke with that day WERE able to receive a much later checkout.
Love everything about the Morana. Have stayed there numerous of times and can't wait to be back there again next Mar.
Nothing comes to mind. If I was being picky, bigger size towels
Dear Deirdre, Thank you very much for your lovely review and for your loyalty to Moraña Apartments. We’re so pleased to know you love everything about staying with us and can’t wait to welcome you back next March. We also appreciate your suggestion regarding the towels. Kind regards,
Director General
Again another good holiday, complex is clean and tidy with the staff all friendly
We could do with plugs at our bedside for charging phones but that’s about it
Dear Rhona, Thank you very much for your wonderful 9.8 out of 10 rating! We’re delighted to hear you enjoyed another good holiday at Moraña Apartments and appreciated our clean and tidy complex along with our friendly staff. Thank you also for your suggestion about adding plugs by the bedside for charging phones — we will certainly consider this improvement to enhance our guests’ comfort. Best regards,
Director General