OPINIONS

System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

1774

Total views last 12 months.

9,4 10

Global

Cleanliness

9,5

Facilities

9,0

Service Desk

9,6

General maintenance

9,3

Staff were lovely. Pool area was nice. We had a lovely sea view.

We didn’t have air conditioning in our apartment and there was just one fan. This made for an uncomfortable night.

10

Tina Rose

  • England
  • Check-In: 2024-08-16
  • Check-Out: 2024-08-17

Dear Tina, Thank you for your fantastic 10/10 review! We’re thrilled to hear that you enjoyed the lovely staff, nice pool area, and beautiful sea view. We apologize for the discomfort caused by the lack of air conditioning in your apartment, and we appreciate your feedback on this matter. We hope to welcome you back for another stay in the future! Best regards,

Amalia Montero

Director General

Staff were lovely. Pool area was nice. We had a lovely sea view.

10

Tina Rose

  • England
  • Check-In: 2024-08-16
  • Check-Out: 2024-08-17

Great stay with no faults. Air conditioning provided and very clean room. Looking forward to booking for next year

.

10

Melissa Smith

  • Ireland
  • Check-In: 2024-08-06
  • Check-Out: 2024-08-16

Dear Melissa, Thank you so much for your perfect rating and kind words! We’re thrilled to hear that you had a great stay and enjoyed the air conditioning and cleanliness of your room. We’re looking forward to welcoming you back next year. Thanks again for choosing us!

Amalia Montero

Director General