OPINIONS

System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

1807

Total views last 12 months.

9,4 10

Global

Cleanliness

9,5

Facilities

9,0

Service Desk

9,6

General maintenance

9,3

Atención del personal buenísima

Facilitar productos de limpieza sin coste

10

Vanesa Rubio Montero

  • Espana
  • Check-In: 2025-08-01
  • Check-Out: 2025-08-06

Estimada Vanesa, Muchas gracias por su valoración perfecta y sus amables palabras sobre nuestro personal. Nos alegra saber que su experiencia en Moraña Apartments fue tan positiva y agradecemos también su sugerencia sobre los productos de limpieza. Atentamente,

Amalia Montero

Director General

Atención del personal buenísima

10

Vanesa Rubio Montero

  • Espana
  • Check-In: 2025-08-01
  • Check-Out: 2025-08-06

Friendly staff and great location

The bed mattress needs to be changed it was very hard to sleep on.

10

Terry English

  • Ireland
  • Check-In: 2025-07-20
  • Check-Out: 2025-08-05

Dear Terry, Thank you for your feedback and for highlighting the friendliness of our staff and the great location at Moraña Apartments. We’re happy you enjoyed these aspects of your stay. We also take note of your comment regarding the mattress and will review this to improve guest comfort. Kind regards,

Amalia Montero

Director General