OPINIONS

System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

1729

Total views last 12 months.

9,3 10

Global

Cleanliness

9,4

Facilities

9,0

Service Desk

9,6

General maintenance

9,2

Reception and bar staff so friendly and helpful. Requested our favourite apartment and was delighted when they were able to allocate us same .... overlooking pool...cant wait to go back. Great area to sunbathe with amazing sea views..... location perfect and hill is not that bad...bring flat shoes lol

Maybe stronger light bulbs in bedrooms with less natural light...very dark when getting ready to go out in evenings

9,5

Marie Hall

  • Ireland
  • Check-In: 2024-12-12
  • Check-Out: 2024-12-15

Dear Marie, Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at Moraña Apartments and that our reception and bar staff made your stay even more enjoyable. It’s great to know we could accommodate your request for your favorite apartment overlooking the pool – it’s always a pleasure to make our guests feel at home. We’re glad you enjoyed the sunbathing area and those amazing sea views, as well as our convenient location. The tip about stronger light bulbs in the bedrooms is much appreciated, and we’ll look into it to ensure better lighting for our guests. We can't wait to welcome you back again soon!

Amalia Montero

Director General

Location. Friendly Staff.

Washing steps while people walking through could be a problem.

8,0

Richard Kendrick

  • Ireland
  • Check-In: 2024-12-05
  • Check-Out: 2024-12-10

Dear Richard, Thank you for your review and for rating us 8 out of 10! We're glad you enjoyed our location and found our staff friendly. We appreciate your feedback regarding the washing steps and will look into possible solutions to improve this. We hope to welcome you back soon! Best regards,

Amalia Montero

Director General

We really liked the large size of the 2 bedroomed apartment.We thought it was great to have a lifeguard on duty. Overall a fantastic stay

Nothing really

9,8

Mary Mc Carthy

  • Ireland
  • Check-In: 2024-12-05
  • Check-Out: 2024-12-09

Dear Mary, Thank you for your wonderful review and for rating us 9.8 out of 10! We're so glad you enjoyed the spacious two-bedroom apartment and appreciated having a lifeguard on duty. It's great to hear that your stay was fantastic, and we hope to welcome you back for another amazing experience! Best regards,

Amalia Montero

Director General