OPINIONS
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
The complex was very clean,the bar serving drinks and food was very good and all the staff were polite. The lady in reception was amazing as we had a problem with the door and she sorted it in no time.The room was clean and well kept.We will be back sometime in the near future for our third visit.
Some of the sunbeds will need replacing at some stage.
Dear Nigel, Thank you so much for your wonderful review! We're thrilled to hear you had another great stay with us and that our staff, especially at reception, were able to assist you so promptly. It's also fantastic to know you enjoyed the bar and the cleanliness of the complex. We appreciate your feedback regarding the sunbeds and will definitely look into that. We look forward to welcoming you back for your third visit in the near future! Best regards from all of us at Moraña Apartments. Best Regards,
Director General
Love these apartments. Great location and staff always very helpful and friendly
Nothing
Dear Farna, Thank you so much for your fantastic review! We're delighted to hear that you love Moraña Apartments and that our location and staff have made your stay special. We truly appreciate your kind words and look forward to welcoming you back soon! Best regards, everyone at Moraña Apartments. Best regards,
Director General
We've stayed at Apartamentos Moraña several times now, it's our preferred location in Puerto Del Carmen. The location, facilities, staff and general cleanliness of the complex is fantastic.
No improvements needed in my opinion, just maintain the already very high standards. Thank you, and hope to see you again soon. Regards, Brian O'Neill.
Dear Brian, Thank you so much for your wonderful review, Brian! We're thrilled to be your preferred location in Puerto Del Carmen and are delighted that you enjoy the location, facilities, staff, and cleanliness of the complex. Your kind words and loyalty mean a lot to us. We'll continue to maintain the high standards you've come to expect, and we can't wait to welcome you back soon! Best regards, everyone at Moraña Apartments. Best regards,
Director General