OPINIONS
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Dear Wayne, Thank you for your perfect rating! We're delighted that you had such a wonderful experience during your stay. We'd love to hear more about your time with us and invite you to join our loyalty program. Your feedback is valuable to us, and we appreciate your support!Best regards,
Director General
View from apartment and the space available. Also reception staff are excellent every visit
Heat the swimming pool
Dear Barry, Thank you for your positive review and for rating us highly! We're delighted you enjoyed the view from your apartment and the spaciousness. It's wonderful to hear that our reception staff consistently provide excellent service. We appreciate your feedback and look forward to welcoming you back on your next visit!
Director General
Seaview and pool view apartments have a lovely view
The towels are very small and thin
Dear Denise, Thank you for your feedback. We're glad you enjoyed the lovely views from our sea and pool view apartments. We'll take your comments about the towels into consideration for future improvements. If there's anything else we can do to enhance your experience, please let us know. We hope to welcome you back soon!
Director General