System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.


Total views last 12 months.

9,2/10 10






Service Desk


General maintenance


I love going there because facilities are fantastic and all the staff were very friendly I would recommended anybody reading this comment to book there for holidays it’s always a pleasure going there looking forward to going back for Xmas thanks to everybody there

More English channels something else glass around rooftop to stop wind blowing


Joseph Dennehy

  • Ireland
  • Check-In: 2019-04-18
  • Check-Out: 2019-04-22

Good afternoon, Mr. Dennehy. Thank you so much for the great ratings and lovely comments. We will take into consideration your comments in order to improve as much as we can. Kind regards. Ares. Quality department.

Amalia Montero

Director General

Location and staff very friendly.

Only downfall was that we ordered when we wanted to order a taxi for 5 people to take us to airport reception told us they can do it in morning. When they called they we ended up having to get 2 taxis so double the price. If reception had ordered when we asked the evening before they would have had 5 seater taxi available.


Sinead Egan

  • Ireland
  • Check-In: 2019-04-12
  • Check-Out: 2019-04-19

Hello Dear Egan Thank you for your comment, and so sorry for the problem with the taxi. Normally we ordered the taxi when our guest told us the persons and the room number for the taxi. Maybe it was a misunderstood. Thank you for having chosen Moraña for your holidays. Aridane. Recepción.

Amalia Montero

Director General

Close to strip but nice and quiet



Andrew Odonnell

  • Ireland
  • Check-In: 2019-04-05
  • Check-Out: 2019-04-19

Hello Dear Odonell Thank you for comment. We hope to see you soon :) Aridane. Recepción.

Amalia Montero

Director General