OPINIONS
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
All staff very helpful and friendly. Always enjoy our stay in the Morana. Location is perfect and complex quiet at night. Ideal location for a relaxing break.
New sunloungers. Some appeared quite stained.
Dear Olive, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay at Morana and found our staff helpful and friendly. We'll certainly take your suggestion about the sun loungers into consideration to enhance the experience for our guests. We look forward to welcoming you back for another relaxing break!
Director General
We were in 221 and it was brilliant, very spacious and clean
The towels, they are so used they are thin no drying
Dear Rosemarie, Thank you for your positive feedback! We're glad you enjoyed your stay in apartment 221 and found it spacious and clean. We appreciate your feedback about the towels and will take it into consideration to ensure a better experience for future guests.
Director General
Very close to main beach.
Nothing really. Can be a bit noisy if you are near the bottle bank but there is no solution for this .
Dear Carmel, We're glad to hear you enjoyed your stay and found our location convenient. We understand your concern about noise near the bottle bank; unfortunately, it's a challenge we face due to our location. Thank you for your understanding and feedback!
Director General