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Systeem van kwaliteitsmeting en klanttevredenheid. Beoordelingen en opmerkingen van echte gasten.
Systeem van kwaliteitsmeting en klanttevredenheid. Beoordelingen en opmerkingen van echte gasten.
De volgende tabel meldt het gemiddelde van de beoordelingen gemaakt door onze gasten door de kwaliteit meetsysteem geleverd door het bedrijf Ecommerce Hotels.
Totaal aantal bezoekers de laatste 12 maanden
Globale
We loved the size of the complex and its location 100% brilliant. Lovely friendly staff. We will definitely return and recommend to friends
Always enjoy staying at Moraña.. staff are so helpful and complex very clean.
Miss Manuel, Maria and Roberto.. food not as good with new proprietors Would like to see recycling bins for plastic alongside glass bins
Dear Ann, Thank you so much for your lovely review and for your continued loyalty to Moraña Apartments! We’re thrilled to hear you always enjoy your stay with us and appreciate the helpful staff and the cleanliness of the complex. We’re sorry to hear that the food didn’t meet your expectations with the new proprietors and will certainly take your feedback into consideration. We also appreciate your suggestion regarding recycling bins for plastic, and we will explore ways to improve our sustainability efforts. We look forward to welcoming you back soon!
Director General
Friendly staff and very accommodating too, it was our second time back as a family and the room we were allocated was not suitable for a buggy and the receptionist helped us in been relocated to better suited apartment. Look forward to returning next year please god.
Stop people from reserving sunbeds with towels all day when they are not been used. If the sunbeds are not use with in a 30min window then towels should be removed for others to use and they can be collected at reception.
Dear Lisa, Thank you so much for your lovely review! We’re delighted to hear that you enjoyed your stay and that our staff were able to assist with your room relocation to make your stay more comfortable. We truly appreciate your feedback regarding the sunbeds, and we’ll take that into consideration to improve the experience for all guests. We can’t wait to welcome you and your family back next year! See you soon at Moraña Apartments!
Director General