Systeem van kwaliteitsmeting en klanttevredenheid. Beoordelingen en opmerkingen van echte gasten.
De volgende tabel meldt het gemiddelde van de beoordelingen gemaakt door onze gasten door de kwaliteit meetsysteem geleverd door het bedrijf Ecommerce Hotels.
Totaal aantal bezoekers de laatste 12 maanden
Globale
Lovely clean apartment, sunbathing deck is great.very helpful staff
New towels please , The towels were very worn and thin
Dear Mrs. Cheryl Holdom, Thank you very much for your feedback! We are glad to hear that you enjoyed the cleanliness of the apartment, our sunbathing deck, and the helpfulness of our staff. We also really appreciate your note regarding the towels. Providing a comfortable experience is our top priority, so we will look into replacing the worn towels immediately. Thank you for helping us improve, and we hope to welcome you back soon! Warm regards,
Director General
Friendly staff and location
The noise with Charlie’s bar renovations should have been mentioned so we would expect it
Dear Feidhlim, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our location and found our staff to be friendly and welcoming. We also appreciate your comments regarding the renovation works at Charlie’s Bar. We understand that unexpected noise can affect the overall holiday experience, and we are sorry if you felt that you were not adequately informed prior to your arrival. Your feedback is valuable and will help us improve our communication with guests whenever maintenance or refurbishment works are taking place in the surrounding area. Thank you once again for your comments. We hope to have the opportunity to welcome you back to La Moraña Apartments in the future and provide you with an even more enjoyable stay. Kind regards, Customer Service Team
Director General
Fantastic location, staff and facilities for what I needed to escape from life for a few days.
Nothing that comes to mind or that impacted me.
Thank you very much for your wonderful review and for awarding us top marks in every category. We are delighted to hear that our fantastic location, friendly staff, and well‑maintained facilities provided exactly the escape you were looking for during your stay. It is especially rewarding to know that everything met your expectations and that nothing impacted your experience negatively. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another relaxing stay. Kind regards, Customer Service Team
Director General
