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Systeem van kwaliteitsmeting en klanttevredenheid. Beoordelingen en opmerkingen van echte gasten.

Tevredenheid Statistieken

De volgende tabel meldt het gemiddelde van de beoordelingen gemaakt door onze gasten door de kwaliteit meetsysteem geleverd door het bedrijf Ecommerce Hotels.

1729

Totaal aantal bezoekers de laatste 12 maanden

9,3 10

Globale

Zindelijkheid

9,4

Uitrusting

9,0

Receptie

9,6

Algemeen onderhoud

9,2

Brilliant location, super friendly and helpful staff and the cleanliness. Also, the lovely cat Domingo.

Nothing

10

Michael Hansen

  • England
  • Check-In: 2024-12-19
  • Check-Out: 2024-12-26

Dear Michael, Thank you for your fantastic review! We're thrilled to hear that you enjoyed our location, friendly staff, and cleanliness. We're especially glad that you had the chance to meet Domingo, our lovely cat! We look forward to welcoming you back to Moraña Apartments soon. Best regards,

Amalia Montero

Director General

The location of the apartment is great, it is well laid out and clean. We have already booked again for December 2025.

This may be personal, the beds could be a little better, it is a little too low and thicker pillows wouldn't hurt.

9,0

JOHANNES LEERAAR

  • Netherlands
  • Check-In: 2024-12-14
  • Check-Out: 2024-12-21

Dear Johannes, Thank you for your wonderful feedback! We're so pleased to hear that you enjoyed the location and layout of the apartment. We also appreciate your suggestions regarding the beds and pillows, and we'll definitely take this into consideration to improve our guests' comfort. We're excited that you've already booked for December 2025, and we look forward to welcoming you back! Best regards,

Amalia Montero

Director General

We had a lovely holiday in your apartments as usual. We have stayed with you about 5 times and hope to be back this year. Only problem this year was the TV and Internet, but I understand you had just put in a new system, hopefully it will be working better come Dec. Thank you see you soon.x Roseleen Mckee

T V.and Internet. Every thing else very good.

10

Roseleen McKee

  • Ireland
  • Check-In: 2024-12-07
  • Check-Out: 2024-12-17

Deae Roseleen, Thank you so much for your kind review! We're thrilled to hear that you had a lovely holiday and that you've enjoyed staying with us over the years. We apologize for the inconvenience with the TV and Internet during your stay, and we truly appreciate your understanding. We are working on improving the system, and we hope everything will be running smoothly when you return in December. We look forward to welcoming you back soon! Thank you again! Best regards,

Amalia Montero

Director General