OPINIONS

System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

1808

Total views last 12 months.

9,4 10

Global

Cleanliness

9,4

Facilities

9,0

Service Desk

9,6

General maintenance

9,3

This is our 4th trip to Morana apartments and love it there We love staying in apartment block 400 the view from the terrace is fab We find all staff from the cleaner bar cafe reception so friendly and accommodating to ensure each guest enjoys their stay Looking forward to a return trip in 2025.

Bigger towels

9,5

Deirdre McAuliffe

  • Ireland
  • Check-In: 2024-03-02
  • Check-Out: 2024-03-07

Dear Deirdre, Thank you for your feedback! We're delighted to hear that you've enjoyed your stay at Morana Apartments and that you appreciate the friendly staff and wonderful view from your terrace. We'll take your suggestion about bigger towels into consideration for future improvements. Looking forward to welcoming you back in 2025!

Amalia Montero

Director General

great location

nothing

10

Damien Murray

  • Ireland
  • Check-In: 2024-03-01
  • Check-Out: 2024-03-03

Dear Damien, Thank you for your review! We're glad you enjoyed our great location. If you have any further feedback or suggestions for improvement, please feel free to share. We hope to see you again soon!

Amalia Montero

Director General

La terrazza vista mare, il bar e il personale molto gentile.

Credo che i lettini e gli ombrelloni ormai logori siano da cambiare.

5,8

Giovanni Ferlaino

  • Italy
  • Check-In: 2024-02-18
  • Check-Out: 2024-02-25

Dear Giovanni, Thank you for your review and feedback. We're delighted to hear that you enjoyed the sea-view terrace, the bar, and our friendly staff. We appreciate your suggestion regarding the worn-out sunbeds and umbrellas, and we'll take this into consideration for future improvements. We hope to welcome you back again soon for an even better experience.

Amalia Montero

Director General