OPINIONS

System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

1792

Total views last 12 months.

9,4 10

Global

Cleanliness

9,5

Facilities

9,1

Service Desk

9,7

General maintenance

9,4

Apartmentos are in excellent location, unfortunately it was our first time staying so we didn't book pool view, so we were just looking down over another apartment, which is not great.

First time staying, I would return for location, but for the whole week we stayed there was drilling and banging going on all day from apartments been done up, directly under us, so we weren't able to relax on our balcony.

6,0

Shirley Donovan

  • Ireland
  • Check-In: 2024-01-16
  • Check-Out: 2024-01-23

Dear Shirley, Thank you for your feedback. We're glad to hear that you appreciated the excellent location of our apartments. We apologize for any inconvenience caused by the noise from the renovations during your stay. We understand how disruptive this can be and will take measures to minimize such disturbances in the future. We hope you'll consider staying with us again and booking a pool view for a more enjoyable experience.

Amalia Montero

Director General

Quiet and peaceful

No suggestion

9,8

Chris Moran

  • Ireland
  • Check-In: 2024-01-07
  • Check-Out: 2024-01-19

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Amalia Montero

Director General

Location, pleasant staff, and no noise from strip

Please have Soap in bathroom

10

Stephanie Coen

  • Ireland
  • Check-In: 2024-01-12
  • Check-Out: 2024-01-16

Dear Stephanie, We're delighted to hear that you enjoyed the location and found our staff pleasant! Thank you for your feedback regarding the soap in the bathroom; we'll make sure to address that. We hope to welcome you back soon!

Amalia Montero

Director General