OPINIONS
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
The location is perfecft, I absolutely love the amazing sea view, all the staff are so friendly including those at reception, cleaners and maintenance staff. The entire complex is always really clean and well maintained. That is why we keep coming back several times a year and hope to keep doing to for many years to come.
Only a minor issue really but the patio table in room 406 could be replaced as the surface is worn and looks like it's not clean even though it is. The jury is also out on the new bar managers. They only started on the second day of our stay so it's only early days for them. While we felt the 6pm close was a little early, the fact that the chairs were all stacked up by 5.30pm certainly didn't encourage us to stop for a drink which was a little disappointing. It won't stop us returning though because we love La Morana so much.
Dear Bernadette, Thank you so much for your wonderful review! We're thrilled to hear that you love the location, sea view, and friendly staff. Your continued loyalty means a lot to us, and we appreciate your valuable feedback about the patio table and bar timings. We'll certainly take note of this and look into it. We're happy to hear that it won't stop you from returning, and we look forward to welcoming you back to La Moraña Apartments for many more visits! Best regards,
Director General
The sea and pool view
The complex met all our needs
Dear Theresa, Thank you for your fantastic review! We're delighted to hear that you enjoyed the sea and pool views, and that the complex met all your needs. We hope to welcome you back for another great stay soon! Best regards,
Director General
The sea and pool view