OPINIONS

System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

1778

Total views last 12 months.

9,4 10

Global

Cleanliness

9,5

Facilities

9,0

Service Desk

9,6

General maintenance

9,3

Location and area . Big apartments and views .

More plug sockets in apartments especially in the bedroom area.

9,8

Tracy McDougall

  • Scotland
  • Check-In: 2024-08-11
  • Check-Out: 2024-08-18

Dear Tracy, Thank you for your perfect rating and great feedback! We’re delighted to hear that you enjoyed the location, spacious apartments, and views. We appreciate your suggestion about adding more plug sockets, especially in the bedroom area, and will consider this for future improvements. We look forward to welcoming you back for another excellent stay!Best Regards,

Amalia Montero

Director General

Staff were lovely. Pool area was nice. We had a lovely sea view.

We didn’t have air conditioning in our apartment and there was just one fan. This made for an uncomfortable night.

10

Tina Rose

  • England
  • Check-In: 2024-08-16
  • Check-Out: 2024-08-17

Dear Tina, Thank you for your fantastic 10/10 review! We’re thrilled to hear that you enjoyed the lovely staff, nice pool area, and beautiful sea view. We apologize for the discomfort caused by the lack of air conditioning in your apartment, and we appreciate your feedback on this matter. We hope to welcome you back for another stay in the future! Best regards,

Amalia Montero

Director General

Staff were lovely. Pool area was nice. We had a lovely sea view.

10

Tina Rose

  • England
  • Check-In: 2024-08-16
  • Check-Out: 2024-08-17