OPINIONS
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Moraña is just perfect.. apartment, staff, pool bar, proximity to beach etc…
Nothing
Dear Ann, Thank you for your fantastic 10/10 review! We're thrilled to hear that you found Moraña perfect in every way—from the apartment to our wonderful staff and pool bar, as well as the proximity to the beach. Your kind words inspire us to keep providing excellent service. We can’t wait to welcome you back soon! Best regards,
Director General
So close to the bottom of the hill Amazing
You can't do anything about it but the people in 107 will have to deal with the noise of bottles being recycled day and night. And more cockroaches from the rubbish bins.
Dear Fiona, Thank you for your wonderful 10/10 review! We’re glad to hear you enjoyed your stay and found the location amazing. We appreciate your feedback regarding the noise from bottle recycling and the presence of cockroaches. Please know that we take your comments seriously and will work to address these issues to enhance our guests’ experience. We hope to welcome you back for another stay in the future! Best regards,
Director General
Las vistas y comodidad del apartamento.. El trato exquisito recibido por todo el personal
En los meses de más calor serÃa En los meses de más calor serÃa necesario disponer de aire acondicionado sobre todo en aquellos apartamentos donde da el sol todo el dÃa.
Estimada Maria del Carmen, ¡Muchas gracias por tu reseña! Nos alegra saber que disfrutaste de las vistas y la comodidad de tu apartamento, asà como del trato de nuestro personal. Apreciamos tu sugerencia sobre el aire acondicionado, y la tendremos en cuenta para mejorar la experiencia de nuestros huéspedes en los meses más calurosos. Esperamos verte de nuevo muy pronto. ¡Un saludo!
Director General