OPINIONS

System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

1767

Total views last 12 months.

9,3 10

Global

Cleanliness

9,5

Facilities

9,0

Service Desk

9,6

General maintenance

9,3

Friendly staff good location

Needs a update

9,0

Stephen John Mcferran

  • England
  • Check-In: 2024-10-01
  • Check-Out: 2024-10-15

Dear Stephen, Thank you for your feedback! We're thrilled to hear that you enjoyed our friendly staff and the great location. We appreciate your suggestion for updates and are always looking for ways to improve. We hope to welcome you back soon for another great stay! Best regards,

Amalia Montero

Director General

Good location, friendly staff, good facilities.

The poolside bar should accept payment by card.

10

Vincent Partridge

  • Ireland
  • Check-In: 2024-10-10
  • Check-Out: 2024-10-14

Dear Vincent, Thank you for your wonderful review! We’re glad you enjoyed the location, our staff, and the facilities. We appreciate your feedback regarding the poolside bar and will certainly consider it for future improvements. We look forward to welcoming you again soon! Best regards,

Amalia Montero

Director General

Excellent reception staff. Great food and service at pool restrauant

All ok

9,8

John Mackey

  • Northern Ireland
  • Check-In: 2024-09-29
  • Check-Out: 2024-10-07

Dear John, Thank you for your fantastic review! We’re delighted to hear you had such a positive experience with our reception staff and enjoyed the food and service at the pool restaurant. Your kind words motivate us to keep delivering excellent service. We look forward to welcoming you back soon! Best regards,

Amalia Montero

Director General