OPINIONS
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Atención del personal buenísima
Friendly staff and great location
The bed mattress needs to be changed it was very hard to sleep on.
Dear Terry, Thank you for your feedback and for highlighting the friendliness of our staff and the great location at Moraña Apartments. We’re happy you enjoyed these aspects of your stay. We also take note of your comment regarding the mattress and will review this to improve guest comfort. Kind regards,
Director General
Gracias por volver a ponernos en una habitación cerca de la playa y con aire acondicionado por los niños 😊
Poner aire en el resto de habitaciones.
Estimado Alberto, Muchas gracias por su valoración y por elegirnos nuevamente. Nos alegra saber que disfrutaron de su estancia en Moraña Apartments y que la ubicación y el aire acondicionado fueran de ayuda para su familia. Tomamos nota de su sugerencia de ampliar el aire acondicionado al resto de habitaciones. Atentamente,
Director General