OPINIONS
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
We were in 221 and it was brilliant, very spacious and clean
The towels, they are so used they are thin no drying
Dear Rosemarie, Thank you for your positive feedback! We're glad you enjoyed your stay in apartment 221 and found it spacious and clean. We appreciate your feedback about the towels and will take it into consideration to ensure a better experience for future guests.
Director General
Very close to main beach.
Nothing really. Can be a bit noisy if you are near the bottle bank but there is no solution for this .
Dear Carmel, We're glad to hear you enjoyed your stay and found our location convenient. We understand your concern about noise near the bottle bank; unfortunately, it's a challenge we face due to our location. Thank you for your understanding and feedback!
Director General
This is our 4th trip to Morana apartments and love it there We love staying in apartment block 400 the view from the terrace is fab We find all staff from the cleaner bar cafe reception so friendly and accommodating to ensure each guest enjoys their stay Looking forward to a return trip in 2025.
Bigger towels
Dear Deirdre, Thank you for your feedback! We're delighted to hear that you've enjoyed your stay at Morana Apartments and that you appreciate the friendly staff and wonderful view from your terrace. We'll take your suggestion about bigger towels into consideration for future improvements. Looking forward to welcoming you back in 2025!
Director General