OPINIONS

System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

1768

Total views last 12 months.

9,3 10

Global

Cleanliness

9,5

Facilities

9,0

Service Desk

9,6

General maintenance

9,3

Loved everything. Complex so peaceful and quiet. Location perfect for the strip and beach. Best pizza in the pool bar says my 10 year old. We will be back again.

Nothing. Keep doing what you are doing. A super job.

10

Susan Cusack

  • Ireland
  • Check-In: 2024-11-04
  • Check-Out: 2024-11-11

Dear Susan, Thank you so much for your kind words and fantastic review! We're thrilled to hear that you enjoyed your stay at Moraña Apartments and that the location and peaceful atmosphere were just what you were looking for. It’s great to know your 10-year-old loved the pizza at the pool bar—what a compliment! We would love to welcome you back again. As a valued guest, we’d like to invite you to join our Loyalty Program on our website for exclusive benefits and offers on your future stays. We can’t wait to have you with us again! Best Regards,

Amalia Montero

Director General

Loved everything. Complex so peaceful and quiet. Location perfect for the strip and beach. Best pizza in the pool bar says my 10 year old. We will be back again.

10

Susan Cusack

  • Ireland
  • Check-In: 2024-11-04
  • Check-Out: 2024-11-11

The location and the view

The pool is too cold

7,8

Claire Boyd

  • England
  • Check-In: 2024-10-26
  • Check-Out: 2024-11-02

Dear Claire, Thank you for sharing your feedback! We're delighted you enjoyed the location and the view. We understand that pool temperature preferences can vary, and we’ll consider your input as we strive to enhance the guest experience. We hope to welcome you back again soon!

Amalia Montero

Director General