OPINIONS
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Good location of the apartment complex and the possibility to use the parking lot. The beautiful view of the sea is also very nice. Friendly staff and questions of complaints are quickly resolved.
Actually checking that the unoccupied beds at the pool are not taken up only by towels all day long.
Dear Elma, Thank you for your review and for rating us 8.8 out of 10! We're happy to hear that you enjoyed the great location, sea views, and our friendly staff. We also appreciate your feedback regarding the pool and will work on ensuring that unoccupied beds are not reserved by towels all day. We look forward to welcoming you back soon! Best regards,
Director General
Everything was perfect
Nothing
Dear Michael, Thank you so much for your wonderful review and for rating us 10 out of 10! We’re thrilled to hear that everything was perfect during your stay at Moraña Apartments. We look forward to welcoming you back soon! Best regards,
Director General
Lovely and clean , comfortable beds and very central
Air con I think shouldn’t be an extra charge
Dear Orla Thank you for your fantastic review and for rating us 10 out of 10! We’re delighted to hear that you found Moraña Apartments clean, comfortable, and centrally located. We appreciate your feedback regarding the air conditioning charge and will certainly take it into consideration for future improvements. We hope to welcome you back soon! Best regards,
Director General