OPINIONS
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
The location of the apartment is great, it is well laid out and clean. We have already booked again for December 2025.
This may be personal, the beds could be a little better, it is a little too low and thicker pillows wouldn't hurt.
Dear Johannes, Thank you for your wonderful feedback! We're so pleased to hear that you enjoyed the location and layout of the apartment. We also appreciate your suggestions regarding the beds and pillows, and we'll definitely take this into consideration to improve our guests' comfort. We're excited that you've already booked for December 2025, and we look forward to welcoming you back! Best regards,
Director General
We had a lovely holiday in your apartments as usual. We have stayed with you about 5 times and hope to be back this year. Only problem this year was the TV and Internet, but I understand you had just put in a new system, hopefully it will be working better come Dec. Thank you see you soon.x Roseleen Mckee
T V.and Internet. Every thing else very good.
Deae Roseleen, Thank you so much for your kind review! We're thrilled to hear that you had a lovely holiday and that you've enjoyed staying with us over the years. We apologize for the inconvenience with the TV and Internet during your stay, and we truly appreciate your understanding. We are working on improving the system, and we hope everything will be running smoothly when you return in December. We look forward to welcoming you back soon! Thank you again! Best regards,
Director General
Reception and bar staff so friendly and helpful. Requested our favourite apartment and was delighted when they were able to allocate us same .... overlooking pool...cant wait to go back. Great area to sunbathe with amazing sea views..... location perfect and hill is not that bad...bring flat shoes lol
Maybe stronger light bulbs in bedrooms with less natural light...very dark when getting ready to go out in evenings
Dear Marie, Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at Moraña Apartments and that our reception and bar staff made your stay even more enjoyable. It’s great to know we could accommodate your request for your favorite apartment overlooking the pool – it’s always a pleasure to make our guests feel at home. We’re glad you enjoyed the sunbathing area and those amazing sea views, as well as our convenient location. The tip about stronger light bulbs in the bedrooms is much appreciated, and we’ll look into it to ensure better lighting for our guests. We can't wait to welcome you back again soon!
Director General