OPINIONS
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
As this is the fifth time we have stayed at Morana since 2017, we keep coming back because of the really good experience we get. The cleanliness is absolutely top notch and in my recent Tripadvisor report I noted that the ground staff and housekeeping practically catch the falling leaves and blossom even before the reach the floor. As we always stay in the week of my Partner's Cheryl's birthday on 5th February we like having a winter sun break and have always stayed in the apartments in the 400 series with a pool view. Therefore, when we book shortly for 2026 for a pool view, it would be appreciated if once again we can be booked into one of these apartments 401 to 414, I think they go to. Personally the first apartment we stayed in at 404 was our favourite as the bar was literally at the bottom of the steps for me to get a really cold beer. As we always book early with at least 9 months notice, I think to secure and reserve a pool view room in the 400 series should be easily achievable. All the staff have always been most polite, friendly and helpful, which provides a really good atmosphere and experience to the guests.
I have noticed over the years that certain changes have been made, such as secure car parking requiring 50 Euro deposit for the keyfob and 50 Euro deposit for the Digital TV remote which is not an issue. Perhaps the bathrooms can be updated and refurbished as they are now beginning to look a little dated and tired around the edges.
Dear Martin, Thank you so much for your 10 out of 10 rating and kind words! We're thrilled you've enjoyed your stays at Moraña Apartments and appreciate your loyalty. We'll make sure to accommodate your preference for a pool view apartment in the 400 series for your 2026 stay. Your feedback on the bathrooms is noted, and we'll pass it along for future updates. We look forward to welcoming you back soon!
Director General
Accessibility to restaurants and bars.. spacious clean apartment with fabulous view.. beautiful pool bar and staff.. reception staff very helpful.. maintenance excellent
More bins for recycling plastic
Dear Ann, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed the spacious apartment, the view, and the service from our friendly staff. We also appreciate your suggestion regarding more bins for recycling – it's something we'll certainly look into. We hope to welcome you back to La Moraña Apartments soon! Best regards,
Director General
Staff very friendly and helpful throughout the complex, Enjoyed the cafe, good food and drinks ,Manuel and his staff very nice. Night time was quit which was great. Six family members have booked for 2026 and looking forward to another lovely time at La Morana. Edward
Cafe stay open a little later.
Dear Edward, Thank you for your wonderful review, Edward! We're so glad you enjoyed your stay and appreciated the friendly and helpful staff throughout the complex, as well as the good food and drinks at the cafe. We're also thrilled to hear that you found the peaceful nighttime atmosphere enjoyable. It’s fantastic that six family members have already booked for 2026—we can’t wait to welcome you back for another memorable time at Moraña Apartments! Best regards,
Director General