OPINIONS

System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

1231

Total views last 12 months.

9,2/10 10

Global

Cleanliness

9,3

Facilities

8,9

Service Desk

9,4

General maintenance

9,2

As usual we could not fault our stay. We were in lockdown for the second week of our holiday but we still enjoyed our stay with you. Stay safe and we will see you next March. Adios 🙂

Maybe a few more kitchen utensils could be added.

9,5

Steve Walker

  • England
  • Check-In: 2020-03-08
  • Check-Out: 2020-03-20

Dear Mr Walker, Thanks for your time completing our survey. I hope you are safe at home. Thanks for your patient during the lockdown. It was hard and completely unexpected We will remain closed until the authorities let us open again but ,for sure ,in March 2021 Moraña´s doors will be open to welcome you back.

Amalia Montero

Director General

Very good place would go back there tomorrow lovely staff and very friendly

Nothing

10

Leigh Mcguirk

  • Ireland
  • Check-In: 2020-03-09
  • Check-Out: 2020-03-16

Dear guest. Many thanks for your nice comments and top score! i hope you remain safe at home. Wishing to see you soon.

Amalia Montero

Director General

Rooms are big and bright

8,5

Denise Herlihy

  • Ireland
  • Check-In: 2020-03-07
  • Check-Out: 2020-03-14