OPINIONS

System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

1699

Total views last 12 months.

9,3 10

Global

Cleanliness

9,4

Facilities

9,0

Service Desk

9,7

General maintenance

9,3

The location and the view

7,8

Claire Boyd

  • England
  • Check-In: 2024-10-26
  • Check-Out: 2024-11-02

It is friendly clean and relaxing. The request for a room change was done without fuss and handled professionally Staff at reception were friendly and welcoming. Cafe staff were great also We have been coming to you for over 10 years and enjoy each visit

Maybe keep a check on people putting towels on sun bed at 9.30 am and not using them till after lunch

9,5

RHONA HAMILTON

  • Scotland
  • Check-In: 2024-10-17
  • Check-Out: 2024-11-01

Dear Rhona, Thank you for your loyalty and for sharing your wonderful feedback! We're thrilled to hear that you find our apartments friendly, clean, and relaxing, and that our team has consistently provided a welcoming and professional experience over the years. We appreciate your suggestion about monitoring sunbed reservations and will take this into account to ensure fairness for all our guests. Looking forward to welcoming you back for many more visits!

Amalia Montero

Director General

Good pool and interface and good location

More plug sockets and safe should be included in room price

8,8

PAUL ANDERTON

  • England
  • Check-In: 2024-10-26
  • Check-Out: 2024-11-01

Dear Paul, Thank you for your feedback! We're glad to hear you enjoyed the pool, location, and overall experience. We appreciate your suggestion regarding more plug sockets and including a safe in the room price, and we'll certainly take this into consideration as we continue to improve. We hope to welcome you back soon! Best Regards.

Amalia Montero

Director General