OPINIONS

System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

1659

Total views last 12 months.

9,4 10

Global

Cleanliness

9,5

Facilities

9,1

Service Desk

9,6

General maintenance

9,3

Staff were lovely. Pool area was nice. We had a lovely sea view.

10

Tina Rose

  • England
  • Check-In: 2024-08-16
  • Check-Out: 2024-08-17

Great stay with no faults. Air conditioning provided and very clean room. Looking forward to booking for next year

.

10

Melissa Smith

  • Ireland
  • Check-In: 2024-08-06
  • Check-Out: 2024-08-16

Dear Melissa, Thank you so much for your perfect rating and kind words! We’re thrilled to hear that you had a great stay and enjoyed the air conditioning and cleanliness of your room. We’re looking forward to welcoming you back next year. Thanks again for choosing us!

Amalia Montero

Director General

I have stayed at the Morana a number of times and I like the terrace area. The room that we requested is bright, airy and in the sun all day.

The rooms could, however, do with a little bit of TLC but they are nice.

10

Tracy Davies

  • United Kingdom
  • Check-In: 2024-08-01
  • Check-Out: 2024-08-08

Dear Tracy, Thank you so much for your perfect rating and for being a returning guest at Morana! We’re thrilled to hear that you enjoy the terrace area and the bright, sunny room you requested. We appreciate your feedback about the rooms needing a bit of TLC and will take it into consideration for future improvements. We look forward to welcoming you back and providing you with another great stay!

Amalia Montero

Director General