OPINIONS
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
I would highly recommend La Morana as a place to stay. It’s close to everything and the apartments are beautiful.
Just make it clearer if the guests are paying extra for air conditioning or not. At the reception desk it said it was just a booking deposit for the air conditioning remote, but the instructions in the apartment said air conditioning was an additional charge.
Dear Aine, Thank you very much for your kind recommendation of Moraña Apartments. We’re glad you enjoyed the location and the apartments. Regarding the air conditioning, we appreciate your feedback and will work on making the payment details clearer both at reception and in the apartment instructions to avoid any confusion. We look forward to welcoming you again soon. Kind regards,
Director General
I would highly recommend La Morana as a place to stay. It’s close to everything and the apartments are beautiful.
We go to the Morana most years for our wedding anniversary and always a lovely time That’s why we go back
Nothing
Dear Keith, Thank you very much for your kind words and loyalty to Moraña Apartments. We are delighted to hear that you always have a lovely time with us and that we are part of your special celebrations. We look forward to welcoming you back again soon! Kind regards,
Director General