OPINIONS

System of Quality Measurement and customer satisfaction. Reviews and comments from real guests.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

1450

Total views last 12 months.

9,4 10

Global

Cleanliness

9,5

Facilities

9,2

Service Desk

9,7

General maintenance

9,4

The complex is lovely very clean and all the staff are very attentive and helpful The apartments are spacious and well equipped for a self catering holiday Pool area and sun deck are great additions The little snack bar is perfect for something to eat or drink The reception staff helped us on more than one occasion including sorting out an unenthusiastic taxi driver we have no idea what she said to him as it was all in Spanish but it worked All the staff could speak enough English for us to have conversations with them as unfortunately even after several trips to the Canaries our Spanish is still not very good This is our 3rd visit to The Morana and it won’t be our last

10

Wendy Light

  • United Kingdom
  • Check-In: 2023-01-21
  • Check-Out: 2023-01-28

Very central. Nice staff.

9,3

Brian Clifford

  • Ireland
  • Check-In: 2023-01-17
  • Check-Out: 2023-01-24

Friendly staff, clean, well maintained. central. sea views from balcony.

9,3

J Mark Fielding

  • Ireland
  • Check-In: 2023-01-02
  • Check-Out: 2023-01-16