HEALTH & SAFETY

Regulations to guarantee the maximum health safety standards.

In order to preserve the low epidemiological incidence in the Canary Islands and guarantee the sustainability of tourist activity, the Government of the Canary Islands establishes the following regulations for access and accommodation in tourist establishments.

  1. It is essential to present in this establishment a Certificate that demonstrates the completion of a diagnostic test for active infection by COVID-19 with a negative result.
  2. The test must have been carried out within 72 hours prior to arrival in the Canary Islands and be approved by the health authorities of your country or the European Union.
  3. The certificate is mandatory for people over 6 years old who want to stay in any tourist accommodation in the Canary Islands.
  4. The certificate can be presented in digital or paper format.
  5. The certificate must contain the date and time of the test, the identity data of the person, the authorized center responsible for the verification and the negative result.
  6. The certificate will not be required from travelers who prove (with their travel document) that they have been in the Canary Islands for 15 days, nor from Canarian residents who declare that they have not left the archipelago in the 15 days prior to arrival at the establishment. Both residents and visitors may not have presented symptoms compatible with COVID-19 in both periods.
  7. It is mandatory to download and keep active during your stay on the islands, as well as the 15 days immediately after your return to your place of origin, the RADAR COVID infection alert mobile application.

ANDROID: https://bit.ly/3llNauh
IOS: https://apple.co/3eQsUOZ

 

THIS TOURIST ACCOMMODATION WILL DENY ACCESS TO ANY PERSON WHO DOES NOT FULFILL THE PREVIOUSLY DESCRIBED CONDITIONS.

In compliance with the regulations established by the Spanish Government, we have developed and implemented our "Health & Safety" guide and suggestions, which include the recommendations of the World Health Organization (WHO) regarding the prevention of the spread of COVID-19.

The following are the measures we have implemented to maintain the highest standard of sanitary security in our establishment.

La Morana

Transparent screen in reception

Protection screen in reception.

La Morana

Check-IN at the Apartment

When the capacity at our reception warrants it and for guests who request it, we will do the Check-IN at the assigned Apartment.

La Morana

Hand sanitizer

Hand sanitizer in apartments and common spaces.

La Morana

Digital concierge

Digital concierge service through WhatsAPP.

La Morana

Floor signage and common spaces.

Floor marks and signs to maintain social distance

La Morana

Capacity reduction in common areas

Limitation and reduction of capacity in common areas

La Morana

Textile disinfection

Cleaning and disinfection of textiles with steam at 145º

La Morana

Hammock spacing

Distance and immobilization of hammocks

La Morana

Take-away food service in pool bar

New takeaway service in pool bar.

La Morana

Use of facial covers

All team members will wear face covers.

La Morana

Temperature control to our team

Every day our team will undergo temperature controls.

La Morana

Health and Safety Committee

Health and Safety Committee and training in health security for our team.

La Morana

Prevention kit

Sale of prevention kit to our guests, includes masks, gloves and hand sanitizer.

La Morana

Permanent cleaning of surfaces

Permanent cleaning and disinfection of all high contact surfaces.

In accordance with WHO guidelines, we have improved cleaning and disinfection procedures, we have modified common spaces to ensure social distancing, we have redesigned our procedures to reduce interaction with our guests, and we work closely with local health authorities, implementing the recommended sanitary measures.

In order for you to enjoy your stay in complete safety and tranquility, always respect the instructions of our team and practice these actions.

La Morana

Wash your hands

Wash your hands with soap and water frequently.

La Morana

Social distancing

Keep a distance of 1.5 meters with other people, if you cannot do it wear a mask.

La Morana

Use of Masks

We recommend the use of masks in common spaces, when you cannot maintain a distance of 1.5 meters with other people.

La Morana

Use of disposable tissues

When you cough or sneeze, cover your nose and mouth with your elbow flexed or with a tissue.

La Morana

Don't touch your face

Do not touch your eyes, nose, or mouth.

La Morana

Use electronic payment methods

To minimize contact, avoid paying with coins and bills.

La Morana

Request Medical Attention

If you have a fever, cough, and shortness of breath, seek medical attention.