DES AVIS

Système de mesure de la qualité et de satisfaction client. Avis et commentaires de vrais clients.

Statistiques de satisfaction

Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.

1777

Total des affichages durent 12 mois

9,4 10

Mondial

Propreté

9,5

Les installations

9,0

Service de réception

9,6

Entretien général

9,3

great location

nothing

10

Damien Murray

  • Ireland
  • Enregistrement: 2024-03-01
  • Check-Out: 2024-03-03

Dear Damien, Thank you for your review! We're glad you enjoyed our great location. If you have any further feedback or suggestions for improvement, please feel free to share. We hope to see you again soon!

Amalia Montero

Director General

Sun deck and staff at pool bar

We were in apartment 410 and complained several times about the lack of a covering on the bathroom window which looked directly on to the car park. Our complaint was not dealt with and we had to, eventually, put towels against the window to stop others looking in. A bathroom window should always have a covering.

7,5

Eileen Ritchie

  • United Kingdom
  • Enregistrement: 2024-02-18
  • Check-Out: 2024-02-25

Dear Eileen, Thank you for your feedback. We're glad you enjoyed the sun deck and the pool bar staff. We apologize for the inconvenience regarding the bathroom window in apartment 410. Your concerns have been noted, and we'll ensure that appropriate measures are taken to address this issue promptly. We appreciate your understanding and hope to provide you with an improved experience on your next visit.

Amalia Montero

Director General

La terrazza vista mare, il bar e il personale molto gentile.

Credo che i lettini e gli ombrelloni ormai logori siano da cambiare.

5,8

Giovanni Ferlaino

  • Italy
  • Enregistrement: 2024-02-18
  • Check-Out: 2024-02-25

Dear Giovanni, Thank you for your review and feedback. We're delighted to hear that you enjoyed the sea-view terrace, the bar, and our friendly staff. We appreciate your suggestion regarding the worn-out sunbeds and umbrellas, and we'll take this into consideration for future improvements. We hope to welcome you back again soon for an even better experience.

Amalia Montero

Director General