Système de mesure de la qualité et de satisfaction client. Avis et commentaires de vrais clients.
Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.
Total des affichages durent 12 mois
Mondial
The view from our apartment, the service from your front desk staff, everything, absolutely everything was perfect. Your staff are exceptional. The apartments are amazing.
Nothing in my opinion.
Thank you very much for sharing your experience with us. We are truly delighted to know that you enjoyed the view from your apartment, the service provided by our front desk team and the overall quality of our apartments and facilities. Your words describing everything as “perfect” are incredibly rewarding for our entire staff, who work daily to create a welcoming and comfortable environment for all our guests. It is wonderful to hear that you found nothing to improve during your stay. Knowing that your experience was fully satisfying is exactly what motivates us to continue offering the best service possible. We sincerely appreciate your kind feedback and would be delighted to welcome you again on your next visit. Kind regards, Customer Service
Director General
Lovely clean apartment, sunbathing deck is great.very helpful staff
New towels please , The towels were very worn and thin
Dear Mrs. Cheryl Holdom, Thank you very much for your feedback! We are glad to hear that you enjoyed the cleanliness of the apartment, our sunbathing deck, and the helpfulness of our staff. We also really appreciate your note regarding the towels. Providing a comfortable experience is our top priority, so we will look into replacing the worn towels immediately. Thank you for helping us improve, and we hope to welcome you back soon! Warm regards,
Director General
Friendly staff and location
The noise with Charlie’s bar renovations should have been mentioned so we would expect it
Dear Feidhlim, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our location and found our staff to be friendly and welcoming. We also appreciate your comments regarding the renovation works at Charlie’s Bar. We understand that unexpected noise can affect the overall holiday experience, and we are sorry if you felt that you were not adequately informed prior to your arrival. Your feedback is valuable and will help us improve our communication with guests whenever maintenance or refurbishment works are taking place in the surrounding area. Thank you once again for your comments. We hope to have the opportunity to welcome you back to La Moraña Apartments in the future and provide you with an even more enjoyable stay. Kind regards, Customer Service Team
Director General
