OPINIONES
Sistema de Medición de Calidad y satisfacción de clientes. Evaluaciones y comentarios de huéspedes reales.,
Sistema de Medición de Calidad y satisfacción de clientes. Evaluaciones y comentarios de huéspedes reales.,
El siguiente cuadro informa el promedio de las evaluaciones realizadas por nuestros huéspedes, a través del sistema de medición de calidad proporcionado por la empresa Ecommerce Hotels.
Total opiniones últimos 12 meses.
Global
This is our 4th trip to Morana apartments and love it there We love staying in apartment block 400 the view from the terrace is fab We find all staff from the cleaner bar cafe reception so friendly and accommodating to ensure each guest enjoys their stay Looking forward to a return trip in 2025.
Bigger towels
Dear Deirdre, Thank you for your feedback! We're delighted to hear that you've enjoyed your stay at Morana Apartments and that you appreciate the friendly staff and wonderful view from your terrace. We'll take your suggestion about bigger towels into consideration for future improvements. Looking forward to welcoming you back in 2025!
Director General
great location
nothing
Dear Damien, Thank you for your review! We're glad you enjoyed our great location. If you have any further feedback or suggestions for improvement, please feel free to share. We hope to see you again soon!
Director General
Sun deck and staff at pool bar
We were in apartment 410 and complained several times about the lack of a covering on the bathroom window which looked directly on to the car park. Our complaint was not dealt with and we had to, eventually, put towels against the window to stop others looking in. A bathroom window should always have a covering.
Dear Eileen, Thank you for your feedback. We're glad you enjoyed the sun deck and the pool bar staff. We apologize for the inconvenience regarding the bathroom window in apartment 410. Your concerns have been noted, and we'll ensure that appropriate measures are taken to address this issue promptly. We appreciate your understanding and hope to provide you with an improved experience on your next visit.
Director General