OPINIONES
Sistema de Medición de Calidad y satisfacción de clientes. Evaluaciones y comentarios de huéspedes reales.,
Sistema de Medición de Calidad y satisfacción de clientes. Evaluaciones y comentarios de huéspedes reales.,
El siguiente cuadro informa el promedio de las evaluaciones realizadas por nuestros huéspedes, a través del sistema de medición de calidad proporcionado por la empresa Ecommerce Hotels.
Total opiniones últimos 12 meses.
Global
The apartments are such a great location and the staff in Reception, Cleaning, Maintenance and the Pool Bar are all so welcoming and friendly. We have stayed here many times and plan to stay many more because we love it. Special mention to the Garlic Prawns in the pool bar, they are the best we’ve ever had.
There was a couple of things wrong in our apartment, the door and the toilet but both were fixed very quickly once we reported the issues. It’s great to see parts of the complex being done up.
Dear Olivia, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and appreciate your loyalty. We'll make sure to pass along your compliments to our team. We're continuously working to improve our facilities, and we're glad we could promptly address the issues you encountered in your apartment. Looking forward to welcoming you back soon!
Director General
All staff very helpful and friendly. Always enjoy our stay in the Morana. Location is perfect and complex quiet at night. Ideal location for a relaxing break.
New sunloungers. Some appeared quite stained.
Dear Olive, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay at Morana and found our staff helpful and friendly. We'll certainly take your suggestion about the sun loungers into consideration to enhance the experience for our guests. We look forward to welcoming you back for another relaxing break!
Director General
We were in 221 and it was brilliant, very spacious and clean
The towels, they are so used they are thin no drying
Dear Rosemarie, Thank you for your positive feedback! We're glad you enjoyed your stay in apartment 221 and found it spacious and clean. We appreciate your feedback about the towels and will take it into consideration to ensure a better experience for future guests.
Director General