OPINIÕES
Sistema de medição de qualidade e satisfação do cliente. Comentários e comentários de clientes reais.
Sistema de medição de qualidade e satisfação do cliente. Comentários e comentários de clientes reais.
A tabela a seguir mostra a média das avaliações feitas pelos nossos hóspedes, através do sistema de medição de qualidade fornecido pela empresa Ecommerce Hotels.
Total de avaliações nos últimos 12 meses.
Global
Staff were very helpful and accommodating. The complex was very clean and well maintained.
Wi-fi was not great.
Dear George, Thank you for your lovely review! We're thrilled to hear that you enjoyed your stay at La Moraña Apartments. Our team works hard to ensure everything is clean and well-maintained, and it's great to know that their efforts were appreciated. We look forward to welcoming you back in the future! Best regards,
General Manager
Everything about your complex was perfect, we have no complaints about our 2nd stay at your lovely apartments.
Nothing
Dear Derek, Thank you so much for your wonderful review! We're delighted to hear that your second stay at La Moraña Apartments was perfect. It’s always a pleasure to welcome back our guests, and we look forward to hosting you again in the future. Best regards,
General Manager
As this is the fifth time we have stayed at Morana since 2017, we keep coming back because of the really good experience we get. The cleanliness is absolutely top notch and in my recent Tripadvisor report I noted that the ground staff and housekeeping practically catch the falling leaves and blossom even before the reach the floor. As we always stay in the week of my Partner's Cheryl's birthday on 5th February we like having a winter sun break and have always stayed in the apartments in the 400 series with a pool view. Therefore, when we book shortly for 2026 for a pool view, it would be appreciated if once again we can be booked into one of these apartments 401 to 414, I think they go to. Personally the first apartment we stayed in at 404 was our favourite as the bar was literally at the bottom of the steps for me to get a really cold beer. As we always book early with at least 9 months notice, I think to secure and reserve a pool view room in the 400 series should be easily achievable. All the staff have always been most polite, friendly and helpful, which provides a really good atmosphere and experience to the guests.
I have noticed over the years that certain changes have been made, such as secure car parking requiring 50 Euro deposit for the keyfob and 50 Euro deposit for the Digital TV remote which is not an issue. Perhaps the bathrooms can be updated and refurbished as they are now beginning to look a little dated and tired around the edges.
Dear Martin, Thank you so much for your 10 out of 10 rating and kind words! We're thrilled you've enjoyed your stays at Moraña Apartments and appreciate your loyalty. We'll make sure to accommodate your preference for a pool view apartment in the 400 series for your 2026 stay. Your feedback on the bathrooms is noted, and we'll pass it along for future updates. We look forward to welcoming you back soon!
General Manager