OPINIÕES
Sistema de medição de qualidade e satisfação do cliente. Comentários e comentários de clientes reais.
Sistema de medição de qualidade e satisfação do cliente. Comentários e comentários de clientes reais.
A tabela a seguir mostra a média das avaliações feitas pelos nossos hóspedes, através do sistema de medição de qualidade fornecido pela empresa Ecommerce Hotels.
Total de avaliações nos últimos 12 meses.
Global
We have stayed at the Morana apartments for the past 6 years we always look forward to going back every year great place to stay
Nothing
Dear Ann, Thank you for your fantastic review! We’re thrilled to hear that you’ve been staying with us at Morana apartments for the past six years. It’s always wonderful to have returning guests, and we can’t wait to welcome you back for another memorable stay. Your loyalty means so much to us! Warm regards,
General Manager
our third time visiting
Would like a happy our each day
Dear Tearena, Thank you for your amazing review! We're so glad to hear that this was your third visit, and we appreciate your suggestion for a happy hour each day. It’s always a pleasure to welcome back our returning guests, and we hope to see you again soon for another fantastic stay! Best regards,
General Manager
Pool area and pool bar. Staff at pool bar provided excellent service and were so friendly. Reception and maintenance were also excellent. I reported a fault with bathroom light switch and maintenance were at apartment within five minutes.
Pool area was not cleaned up every evening. There was some rubbish lying on sun deck.
Dear Eileen, Thank you for your wonderful review and the impressive rating! We’re delighted to hear that you enjoyed the pool area and received excellent service from our friendly pool bar staff. It's great to know that our reception and maintenance teams were responsive to your needs. We appreciate your feedback regarding the cleanliness of the pool area in the evenings, and we will ensure that our team addresses this. We look forward to welcoming you back for another fantastic stay! Best regards,
General Manager