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System for kvalitetsmåling og kundetilfredshet. Anmeldelser og kommentarer fra ekte gjester.
System for kvalitetsmåling og kundetilfredshet. Anmeldelser og kommentarer fra ekte gjester.
Tabellen rapporterer gjennomsnittet av de vurderinger som er gjort av våre gjester gjennom kvalitetsmålingssystemet levert av selskapet Ecommerce Hotels.
Antall besøk siste 12 måneder
Globalt
Sun deck and staff at pool bar
We were in apartment 410 and complained several times about the lack of a covering on the bathroom window which looked directly on to the car park. Our complaint was not dealt with and we had to, eventually, put towels against the window to stop others looking in. A bathroom window should always have a covering.
Dear Eileen, Thank you for your feedback. We're glad you enjoyed the sun deck and the pool bar staff. We apologize for the inconvenience regarding the bathroom window in apartment 410. Your concerns have been noted, and we'll ensure that appropriate measures are taken to address this issue promptly. We appreciate your understanding and hope to provide you with an improved experience on your next visit.
Director General
Very helpful staff. Great location. Good value and excellent room cleaning service .
Some external walls had flaking paint
Dear John, Thank you for your feedback! We're delighted to hear that you found our staff helpful, enjoyed our great location, and appreciated the value and excellent room cleaning service. We apologize for any inconvenience caused by the flaking paint on some external walls. We'll address this promptly to ensure a better experience for our guests in the future.
Director General
Perfect location
Everything was very good
Dear Sharon, Thank you for your feedback! We're delighted to hear that you enjoyed our perfect location and had a very good experience overall. We look forward to welcoming you back in the future!
Director General