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System for kvalitetsmåling og kundetilfredshet. Anmeldelser og kommentarer fra ekte gjester.

Tilfredshet Statistikk

Tabellen rapporterer gjennomsnittet av de vurderinger som er gjort av våre gjester gjennom kvalitetsmålingssystemet levert av selskapet Ecommerce Hotels.

1622

Antall besøk siste 12 måneder

9,4 10

Globalt

Renslighet

9,4

Anlegg

9,1

Resepsjonstjeneste

9,6

Generelt vedlikehold

9,3

All staff very helpful and friendly. Always enjoy our stay in the Morana. Location is perfect and complex quiet at night. Ideal location for a relaxing break.

New sunloungers. Some appeared quite stained.

10

Olive Burke

  • Ireland
  • Innsjekking: 2024-03-09
  • Sjekk ut: 2024-03-16

Dear Olive, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay at Morana and found our staff helpful and friendly. We'll certainly take your suggestion about the sun loungers into consideration to enhance the experience for our guests. We look forward to welcoming you back for another relaxing break!

Amalia Montero

Director General

We were in 221 and it was brilliant, very spacious and clean

The towels, they are so used they are thin no drying

9,5

Rosemarie Donnelly

  • Ireland
  • Innsjekking: 2024-03-01
  • Sjekk ut: 2024-03-11

Dear Rosemarie, Thank you for your positive feedback! We're glad you enjoyed your stay in apartment 221 and found it spacious and clean. We appreciate your feedback about the towels and will take it into consideration to ensure a better experience for future guests.

Amalia Montero

Director General

Very close to main beach.

Nothing really. Can be a bit noisy if you are near the bottle bank but there is no solution for this .

10

Carmel Wisely

  • Ireland
  • Innsjekking: 2024-03-02
  • Sjekk ut: 2024-03-09

Dear Carmel, We're glad to hear you enjoyed your stay and found our location convenient. We understand your concern about noise near the bottle bank; unfortunately, it's a challenge we face due to our location. Thank you for your understanding and feedback!

Amalia Montero

Director General