RECENSIONI

Sistema di misurazione della qualità e soddisfazione del cliente. Recensioni e commenti da veri ospiti..

Soddisfazione Statistiche

La tabella che segue riporta la media delle valutazioni effettuate dai nostri ospiti attraverso il sistema di misurazione della qualità fornito dalla società Ecommerce Hotels.

1776

Visualizzazioni totali ultimi 12 mesi

9,4 10

Globale

Pulizia

9,5

Strutture

9,0

Servizio di reception

9,6

Manutenzione generale

9,3

La recepción fue muy amable

Pone por todos los lados que no se reservan hamacas y que se controlará y allí estaban las toallas puestas sin gente y nadie hizo nada. Es una pena

7,5

Javier González Ruiz

  • Espana
  • Check-In: 2024-10-26
  • Check-Out: 2024-10-28

Estimado Javier, Gracias por tu comentario y por compartir tu experiencia con nosotros. Nos alegra que hayas recibido un trato amable en la recepción. Lamentamos mucho lo que nos mencionas sobre las hamacas. Sabemos lo importante que es para todos nuestros huéspedes disfrutar del espacio común, y tomamos nota para mejorar en este aspecto. Apreciamos tu comprensión y esperamos poder recibirte nuevamente en el futuro. ¡Un saludo!

Amalia Montero

Director General

location, rooms, loyalty program, staff are very acomodating. it generally ticks all our boxes

be stricter on the booking of beds with towels

9,0

Jason Glasper

  • Ireland
  • Check-In: 2024-10-18
  • Check-Out: 2024-10-27

Dear Jason, Thank you for your wonderful feedback! We're thrilled to hear that our location, rooms, and loyalty program met your expectations, and that our staff were accommodating. We also appreciate your suggestion regarding the reservation of sunbeds with towels, and we will definitely look into being stricter on this matter to ensure a more enjoyable experience for all guests. We look forward to welcoming you again soon! Best Regards.

Amalia Montero

Director General

Nice atmosphere. Good price

-

9,3

Wolfgang Klinkhart

  • Germany
  • Check-In: 2024-10-19
  • Check-Out: 2024-10-26

Dear Wolfgang, Thank you for your kind review! We're so glad you enjoyed the atmosphere and found our prices to be good. We look forward to welcoming you back soon! Best regards,

Amalia Montero

Director General