RECENSIONI
Sistema di misurazione della qualità e soddisfazione del cliente. Recensioni e commenti da veri ospiti..
Sistema di misurazione della qualità e soddisfazione del cliente. Recensioni e commenti da veri ospiti..
La tabella che segue riporta la media delle valutazioni effettuate dai nostri ospiti attraverso il sistema di misurazione della qualità fornito dalla società Ecommerce Hotels.
Visualizzazioni totali ultimi 12 mesi
Globale
Good pool and interface and good location
It is friendly clean and relaxing. The request for a room change was done without fuss and handled professionally Staff at reception were friendly and welcoming. Cafe staff were great also We have been coming to you for over 10 years and enjoy each visit
Maybe keep a check on people putting towels on sun bed at 9.30 am and not using them till after lunch
Dear Rhona, Thank you for your loyalty and for sharing your wonderful feedback! We're thrilled to hear that you find our apartments friendly, clean, and relaxing, and that our team has consistently provided a welcoming and professional experience over the years. We appreciate your suggestion about monitoring sunbed reservations and will take this into account to ensure fairness for all our guests. Looking forward to welcoming you back for many more visits!
Director General
La recepción fue muy amable
Pone por todos los lados que no se reservan hamacas y que se controlará y allí estaban las toallas puestas sin gente y nadie hizo nada. Es una pena
Estimado Javier, Gracias por tu comentario y por compartir tu experiencia con nosotros. Nos alegra que hayas recibido un trato amable en la recepción. Lamentamos mucho lo que nos mencionas sobre las hamacas. Sabemos lo importante que es para todos nuestros huéspedes disfrutar del espacio común, y tomamos nota para mejorar en este aspecto. Apreciamos tu comprensión y esperamos poder recibirte nuevamente en el futuro. ¡Un saludo!
Director General