RECENSIONI

Sistema di misurazione della qualità e soddisfazione del cliente. Recensioni e commenti da veri ospiti..

Soddisfazione Statistiche

La tabella che segue riporta la media delle valutazioni effettuate dai nostri ospiti attraverso il sistema di misurazione della qualità fornito dalla società Ecommerce Hotels.

1777

Visualizzazioni totali ultimi 12 mesi

9,4 10

Globale

Pulizia

9,5

Strutture

9,0

Servizio di reception

9,6

Manutenzione generale

9,3

The location and the view

The pool is too cold

7,8

Claire Boyd

  • England
  • Check-In: 2024-10-26
  • Check-Out: 2024-11-02

Dear Claire, Thank you for sharing your feedback! We're delighted you enjoyed the location and the view. We understand that pool temperature preferences can vary, and we’ll consider your input as we strive to enhance the guest experience. We hope to welcome you back again soon!

Amalia Montero

Director General

The location and the view

7,8

Claire Boyd

  • England
  • Check-In: 2024-10-26
  • Check-Out: 2024-11-02

It is friendly clean and relaxing. The request for a room change was done without fuss and handled professionally Staff at reception were friendly and welcoming. Cafe staff were great also We have been coming to you for over 10 years and enjoy each visit

Maybe keep a check on people putting towels on sun bed at 9.30 am and not using them till after lunch

9,5

RHONA HAMILTON

  • Scotland
  • Check-In: 2024-10-17
  • Check-Out: 2024-11-01

Dear Rhona, Thank you for your loyalty and for sharing your wonderful feedback! We're thrilled to hear that you find our apartments friendly, clean, and relaxing, and that our team has consistently provided a welcoming and professional experience over the years. We appreciate your suggestion about monitoring sunbed reservations and will take this into account to ensure fairness for all our guests. Looking forward to welcoming you back for many more visits!

Amalia Montero

Director General